I contacted DirecTV about getting bundled for tv and internet.They only offered Exede as their bundle partner so, I bit.
I am extremely happy with DirecTV!! However, Exede Internet is VERY SHADY!! At first, I was a bit concerned because they only offered 10GB of metered service but they advertised a usage meter, so I figured I'd be able to gauge my family's usage and make a decision before my trial was up. Much to my surprise, once I was all hooked up, their usage meter "mysteriously" became inop.
They had a little sign on the usage meter page that said, "Temporarily Down, Check Back Again Later." Hmmm...I thought, ok, I figured if our use was too heavy, they'll slow us down in spite of their usage meter being "broken" and then I'll know if this metered satellite internet would work for us. However, our internet speed never slowed down for that first month despite my family's normal usage, so I decided to continue with their service. Then BOOM!! Next month, their usage meter "mysteriously" started working again and my family's normal usage ate up our allocated bandwidth in 8 days!!!
But it was too late to cancel out! Despite my argument with their customer service folks that their lack of a usage meter didn't allow me to accurately determine if this service would be acceptable, they are charging me an early cancellation fee of $15 x 18 months!!
SCAMMERS!Just so you know, Magic Jack doesn't even work well with this system, either!!
More Review Details
- Monetary loss:
- Product or service
- Exede Satellite Internet
- Review category
- Review rating
- 4 out of 5
You May Also Like
- "So I'll be honest from the start. I was trying to be cheap. I always unlock all my phones with Cellunlocker.net because they're legit. This time I decided to try..."
- "i became a sales only dealer for exede. after becoming a dealer, the area manager told me that i probably would not be able to sell the service because..."
- "I cancelled my service early because the price for satellite service had gone up dramatically. I was always happy with the reception and service but the price became prohibitive. They..."
- "I just got a wedding ring set from Primestyle. It's pretty and matched the pictures. My guy paid $4000 for the set and we received papers stating it has a..."
- "LET ME BEGIN BY SAYING I HAVE BEEN IN AND OUT OF THE HOSPITAL FOR THE PAST 2 YEARS THUS THE LONG DELAY MAKING A COMPLAINT. THE WORK WAS..."
- "Hi Jo Kelly, My name is Jim Woodbury from Long Beach and would like to know who you were able to contact. I recently purchases from Vida in Beautiful Cancun Grand..."