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I get 13 gigs of data at a high price and it's gone in 3 days. No unlimited plans. I can play Netflix for about 3 weeks with no issues but the last week of the month this internet just doesn't work. I'm in a windy area so I'm not sure if it's the dish or just the...
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ExedeBrad
ExedeBrad

Hello.My name is Brad and I'm part of Exede's corporate team. Please send an email to exedelistens@viasat.com with your account information so we can review your data usage an...

1.9
#1084194
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Called off of a sign I saw...salesman very nice and informative (OR SO I THOUGHT). Basically everything out of his mouth was found out to be a lie. I was specifically shopping for a service that was good enough for streaming as I was buying a smart tv and did not want...
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ExedeBrad
ExedeBrad

HelloMy name is Brad and I'm part of a special team with Exede's corporate office. Please send an email to exedelistens@viasat.com so we can work with you.

1.0
I didn't like
  • Being conned
  • Slowest internet service
  • Hidden costs
#1078175
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I am furious with this internet service. I bundled my service with Direct TV and was never given the option to choose the internet provider. They bundled me with Exede and never ever explained to me that they are a satellite internet. I signed up for this service in...
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#1070670
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Exede - Excede internet service

Exede
#1085491
The absolute worst internet service provider anyone could have
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Exede - Excede internet

Exede
#1085466
1.0
This should not be called a internet service .After 1 or 2 days of refreshing our date its gone 80$$$$ down the dra in a total rip off.
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Exede - Slow as Christmas! I hate this company with a passion!!!

Exede
#1068729
I am paying about five times as much for internet service as I did with Time Warner for this *** to have to buffer every 10 seconds. My much, much cheaper service with TW streamed just perfect. This is ***!!!!!! Unfortunately they make you sign a two year contract, therefore I can't just cancel & go with a different company. I will never, ever, ever, ever go with Exede again! !!!!!
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Exede Freedom Internet Plan Review

Exede
#1014566
1.0
This is the worst internet service I have ever had we pay for 25 Mbps but have never gotten close to that speed using the speediest that exede recommends. Data runs out in a few days with no way t verify that we actually used it.
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I filed an informal complaint against Exede last week with the Federal Communications Commission. This is the first step in filing a formal complaint. So far Exede is simply ignoring me. But, having run out of data, as is typical about 2/3 of the way into the month for...
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1.7
#1068994
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promised faster speed. but is slower than old modem, will not refund or go back to old plan, this cost 20 dollars more per month, now at 80 a month for internet that is still not very big on data. talked to 4 tech supports and they say can not go back to old plan......
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#1068969
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To start off - the pole is so high in the air that when the wind blows it blows the dish off course, therefore no internet. The internet speed is not what we were informed it would be. Also, the router has to be reset at least once a day and network connection has to...
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1.0
I didn't like
  • Slow speeds
  • Fraud in advertisement
  • Dish so high when wind blows it blows it off course
#1066958
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I was told that the 30 GB plan would be plenty for my family , but I signed up for the 50GB plan to make sure. My family has only been here for two weeks and the data has already run out. I'm told that we are using data in the middle of the night when everybody is...
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1.0
I didn't like
  • Not able to speak with supervisor
#1064594
Reply to reviews
I signed up with exede in late November and had it installed in my home only to have consistent issues which required a technician to make 2 trips to the home. The first time the tech was concerned there would be no signal and advised us to contact if this did occur....
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ExedeBrad
ExedeBrad

Hello My name is Brad and I'm part of Exede's corporate team. Could you email me at exedelistens@viasat.com so I can assist you with this?

h.kitchener
h.kitchener

The bottom line is to never pay for something you don't owe. Tell the collection agency where to go and get on with your life. Any "hit" on your credit has already happened an...

I didn't like
  • Mysterious data usage
  • Poor customer service
  • Collection attempt for cancellation
#1057774
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I saw and ad in a classified paper saying unlimited wi fi. When I called the number I was told it was 49.99 a month. I explain I was with Hugenet and direct tv. I had a remaining 2 yr contract with Hugenet and I was not happy with the service because after 10 gb my...
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Anonymous
Pat

I hate exede...over charged. You can call the day service rolls over and they will tell you you already capped the 12gbs...really. Tonight we have NO internet. They LIE big ti...

Anonymous
Diana

We certainly don't want you to feel that way about us. I am saddened to see you disconnected before I had a chance to work with you.I'd be more than happy to review the accoun...

1.8
I liked
  • Idea that you can get internet in remote locations
I didn't like
  • False adverertising
  • Because they lied
#1046362
Reply to reviews
We have had Excede for many years and not been happy with it, but in the area we live in there were no other choices. I have the same complaint as most users do, that after a short period of time the data is gone. We never stream, in fact my children taking college...
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1.0
#1044679
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