Exede - Absolute Thieves
Had Exede install service on a new house, the technition they sent to do the install, put the receiver almost touching the electrical weatherhead. We called immediately to have it moved .
we were told it would cost us $ 110 service call to put it in a different spot. The electric provider sent me a letter stating the electric service would be disconnected if the satalite wasn't moved. After months of calling everyday to get this resolved, no technition ever showed, got the runaround from Exede, and removed the satalite myself. Exede agreed to let me out of the 2year contract.
sent their equipment back, then 2 months later took $ 287 from my bank account for early termination. Once again its been months later and they refuse to refund the money.
Very bad business. Run as fast as you can.
Reason of review: Ridiculous business practices.
Monetary Loss: $285.
Preferred solution: Full refund.
Exede Pros: Them before i started using them.
Exede Cons: Funds deducted without notice, Do not care about their customers, False advertising, Lie lie lie.
Location: Canton, Texas
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Hello,
My name is Brad and I'm a member of Exede's corporate office. Could you please email me at exedelistens@***.com? I'd like to look into this for you.