State: California Product: Exede Liberty Internet Plan Clear all filters (0 of 29 reviews match)
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Exede gives the worst connectivity. I was given a bundle package provided by directTV. I was given their Liberty internet plan. I told the rep i needed the internet exclusively for homework purpose ( reasearch, taking online clases , etc). Customer service sucks....
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1.0
Product
Exede Liberty Internet Plan
#912982
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They say it is from gaming and that the only thing I can do is buy more data which I did once and guess what happened one day later, it was all used up at 4am for "gaming"!!! I am trapped in this contract and never have access to my liberty boost 18 gig 25 mbd speed...
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Anonymous
Anonymous

Anonymous, how does one go about hiring a third party to look into data usage?

Anonymous
SD54

I also have the same problem! I can't even get through to customer service anymore as the answer machine says I am a third party contract and then hangs up on me. SO FRUSTRATI...

1.1
Descanso, California
Product
Exede Liberty Internet Plan
I didn't like
  • Do not care about their customers
  • Disconnect fees and penalties
  • Because they lied
#870209
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