I am open to speaking with an attorney. Exede is now Viasat/exede.
They charged me for equipment I returned. They also charged me a few extra months of service after I asked them to cancel. I disputed it with my credit card company but I can't proved I returned the equipment because I sent it back in the box they sent me. Imagine Viasat/Exede doing the same thing to just a million of their customers and do the math.
They couldn't care less about a class action lawsuit. Their actuaries tell them it's cheaper to get sued. Consider the 3 billion dollar fine the EU levied against Google. Googl;e has over 100 billion in reserves.
Now tell me, what's in your wallet?
Viasat/Exede needs a fine such as the EU levied against Googl;e. Until then, it is the almighty buck that governs.
Product or Service Mentioned: Exede Internet Service.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $325.
Preferred solution: Full refund.
I liked: Available in rural areas.
I didn't like: Lie lie lie.