I joined EXCEDE during a time when I was supposed to come back to Direct TV having been offered a great deal. However, EXCEDE came and installed their modem.
It is so slow my printer won't even work.....it I am able to print anything, it will print after weeks.
Direct TV came to my house to re-install my services but when they found EXCEDE had used the satellite, they began to install another one. They did not immediately have the necessary tools/products for complete installation. That said, the installer said he would come back the next day. He didn't.
He called and said he would return the following Friday. I have not seen him since. All the bedrooms in my house have no cable. Cable wires and ladders are still in one of the bedrooms.
In the master bed room, my dressor is pulled out from the wall. My attic had insulation hanging from the opening. My yard has Direct TV debri all around the install site. I HATE EXCEDE.
However, when I called them. They said "tough" you are contractually obligated for us for 2 years.
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