Product: Exede Freedom Internet Plan Clear all filters (5 of 5 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Internet went out 2 Feb 2017.Called to get the tech support. He ran the test and said most likely the modem, but they could not send a replacement, had to have a service call. We get an appointment for the 6th and get stood up. When we called, no one could "find" the...
Read more
ExedeBrad
ExedeBrad

HelloMy name is Brad and I'm part of Exede's Corporate team. I'm sorry to hear about this frustration. I'd like to look into this for you. Could you email us at exedelistens@v...

3.2
Product
Exede Freedom Internet Plan
#1005120
Reply to reviews
Just got off the phone with Technical support at Exede internet service to complain of slow internet speeds. I have the 12 MBPS 150GB plan. The last two nights my speeds have been 3 MBPS at best. The person I talked to tonight tested the speed himself and stated yes...
Read more
Anonymous
Me

Wow, I didn't know they offered a 150GB plan. Mines only 12GB and I pay $80 a month with the Liberty Plan. Is this post from 2017? What do you pay?

Exede.Lindsey
Exede.Lindsey

Hello,I am part of a small team at Exede working to resolve customer issues. I'd like to look into this situation for you to see how I can help with your speeds. Please send y...

Product
Exede Freedom Internet Plan
#997475
Reply to reviews
We are told that they are currently experiencing high volume on the satellite which is resulting in poor speeds... Bottom line, it doesn't matter what the time of day, the download speeds are ALWAYS low. Today, we called to cancel again... walked through the same...
Read more
1.0
Product
Exede Freedom Internet Plan
#900342
Reply to reviews
Last July I signed up for satellite internet with Exede Internet because they offered a trial plan with a 150gb data allowance for just under $70 a month and a two year contract. The trial period lasted for six months. At the end of the six months they informed me...
Read more
2.3
Exede Coquille, Oregon
Product
Exede Freedom Internet Plan
I liked
  • Installer was very polite
I didn't like
  • Do not care about their customers
#835396
Reply to reviews

Exede Freedom Internet Plan Review

#1014566
1.0
Details
This is the worst internet service I have ever had we pay for 25 Mbps but have never gotten close to that speed using the speediest that exede recommends. Data runs out in a few days with no way t verify that we actually used it.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website