Product: Exede Internet Plan Clear all filters (0 of 68 reviews match)
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I had Exede, for over three years, my ex boyfriend wanted all bills in his name, and after he was thrown out, last year i requested since the funds had always been taken out of my account i requested service be placed in my name and they refused, saying leave it and...
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1.1
Product
Exede Internet Plan
#1248996
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I sent our bank account statements, invoices I received from exede and all emails reflecting we were overcharged. I called and spoke to the representative who reviewed my account and agreed that we had been overcharged he assured me he would forward this to the...
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AnotherConsumer
AdmiredGoldenLionTamarin

This is a current complaint for VIASAT which is the same as EXEDE

Product
Exede Internet Plan
#1234228
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Paid over $100 for first months service!Botched contract put on my account. Next day called to cancel service and told them the contract was bogus. They said it was signed and thats all matters! So apparently the homely drug addict lookin techs can sign, whatever it...
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Anonymous
JD

Biggest fraudulent Company ever. Finally got rid of them after several years of pics poor service. Claimed we used our one month data allotment in one day. If there ever is a ...

1.0
Product
Exede Internet Plan
#1207003
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I had the Freedom plan and I called ViaSat to check out new plans.I was told the unlimited plan would be the best for me and I would save 10 bucks a month. Just before I changed plans, I got download speeds around 17 mbps peak time. The salesperson said by changing I...
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1.6
Product
Exede Internet Plan
I liked
  • Great service at first
I didn't like
  • Being lied to by sales reps
#1188219
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promised faster speed.but is slower than old modem, will not refund or go back to old plan, this cost 20 dollars more per month, now at 80 a month for internet that is still not very big on data. talked to 4 tech supports and they say can not go back to old...
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Product
Exede Internet Plan
#1068969
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I just moved to Roanoke and decide to sign up with Exede as I need the internet for my home office. A representative named Christy was talking to me and very nice as I am about to sign up. She offered me 12, 18 and 30 G data cap, with the special price for the first 3...
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ExedeBrad
ExedeBrad

HelloMy name is Brad and I'm part of Exede's corporate team and would like to help you. Could you email me at exedelistens@viasat.com?

1.0
Product
Exede Internet Plan
#1040282
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Exede was contacted 5 times to resolve a billing dispute. I was told each time I would be called to discuss issue but never received a phone call. We will NOT be using this cable provider for any of our 100+ locations. We were told we used 200+ GB of data in 2 days...
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1.2
Product
Exede Internet Plan
I didn't like
  • Terrible customer service
#997207
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Lousy service ,it adds up to days per month with no internet.They don't want to hear about their screw ups. Last month they said our bank wouldn't pay from our account. They said the credit card had expired.We went to the bank and checked ,the money was in there and...
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Anonymous
Anonymous

Try At&T , 40 bucks a month unlimited download.. Exede is horrible

Product
Exede Internet Plan
#970419
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The worst company ever I spoke to a rep and I told them what I use on data by the second day I had used my data, tried to cancel before the 30 days and they said I couldn't and now I'm stuck with $300 term fees, I do not recommend this company don't waste...
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Product
Exede Internet Plan
I didn't like
  • Unperfessional of supervisor and manager
#965908
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After 8 days of use i an out of 15 gbs of data only watch tv.This service is a ripoff...
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Exede.Lindsey
Exede.Lindsey

Hello, I am part of a small team at Viasat working to resolve customer issues. A few data consumptions that people are typically unaware of are: storage, updates, apps, or com...

1.0
Bronson, Florida
Product
Exede Internet Plan
#946119
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