Product: Exede Internet Service Clear all filters (208 of 208 reviews match)
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I have Viasat with new modem suppose to have unlimited internet with video speeds optimized for 320. Problem I cannot even browse the internet most nights between 530pm and 11 or 12 am. The Internet just stops. I just saw an ad on TV about how great Viasat Internet is...
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1.0
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Exede Internet Service
#1214518
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I have had exede since November!!! I have had to call them once a week since then, getting a run around every time I call, not to mention..... I was told I needed a service tech. Cause my internet would not connect half of the time!!! So I wait a week, and still no...
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Anonymous
William

...and not once did you put your complaint in writing and forward it via Certified Mail return receipt requested to the proper individual or department. Endless calls are as e...

1.0
Trinidad, California
Product
Exede Internet Service
#1210557
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This is the letter I sent to the VP, Customer Service at Exede: I have internet service at my cottage through Exede. Frankly, you weren’t my first choice because of reviews. You were my only choice. This is a rental property which is very high end, so when my renters...
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1.0
Otisville, Michigan
Product
Exede Internet Service
I didn't like
  • Horrible treatment by csr and no repair yet
#1210380
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I called exede and asked them where my data went because since I resumed my service I wasnt able to use the internet in 2days. The lady I was talking to told me that I was over my data because I have 11 devices connected which i dont, and i was streaming well how...
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1.0
Product
Exede Internet Service
#1190845
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Worst internet speed ever.My old dialup landline service was faster. I cant even get html pics to load. No issues with my computer or browser. Literally have to turn on my phonedata to use the intenet. Forget watching movies or downloading. I think they ties a bunch of...
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1.0
Rosharon, Texas
Product
Exede Internet Service
#1162898
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Exede - Worst internet

Worst internet ever. Can't watch any movies. After 4 days and they will not let me out of my contract.
1.0
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Exede Internet Service
#1137494
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My latest complaint got met with a form letter and then they closed the complaint before they even let me response to the form letter. That means they are getting so many complaints about the same thing that they don't even pretend to try to answer the question anymore. The only reason I am still and exede...
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Anonymous
Brenda johnson

I'm having the same issue. I racked up 8.6GB of data in 8 days. They say most of it occurred on Jan 27, I wasn't even home on that date. They are so unprofessional, someone wa...

2.0
Product
Exede Internet Service
#1130540
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I have thought for some time that Exede calculates excessive data use. We started with 10GB plan, up to 18GB Liberty plan. Several months ago, we were out of town and 7.8GB was used between 2-4AM. We thought someone hijacked our router so we replaced it and changed...
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Anonymous
Angela

Same here. Data use when unplugged from wall. Hmmm.

Anonymous
Katie

Same here, we use it at our business, turn off the router every night and only work 4 days a week. 7 days into the month, we are already at Liberty Pass. It's absolutely insan...

2.3
Product
Exede Internet Service
#1125340
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Do NOT sign up for EXEDE!We moved to a rural area and tried them out. We new within 1 day it would not work. But of course, they will not let you cancel. They have you for a 2 year commitment. Well... 8 months in and we have decided to cancel them. We were not getting...
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1.0
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Exede Internet Service
I didn't like
  • No cancellation period
#1116204
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I have been with Exede for 6 month called after first month to complain because if a cloud was in the sky I couldnt get on and forget if raining. Was told by rude customer service they would charge me $90 for tech to come out that the problem was because of my...
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Product
Exede Internet Service
#1108937
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