Product: Exede Internet Service Clear all filters (204 of 204 reviews match)
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Worst internet speed ever.My old dialup landline service was faster. I cant even get html pics to load. No issues with my computer or browser. Literally have to turn on my phonedata to use the intenet. Forget watching movies or downloading. I think they ties a bunch of...
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1.0
Rosharon, Texas
Product
Exede Internet Service
#1162898
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My latest complaint got met with a form letter and then they closed the complaint before they even let me response to the form letter. That means they are getting so many complaints about the same thing that they don't even pretend to try to answer the question anymore. The only reason I am still and exede...
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2.0
Product
Exede Internet Service
#1130540
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I have thought for some time that Exede calculates excessive data use. We started with 10GB plan, up to 18GB Liberty plan. Several months ago, we were out of town and 7.8GB was used between 2-4AM. We thought someone hijacked our router so we replaced it and changed...
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Anonymous
Angela

Same here. Data use when unplugged from wall. Hmmm.

Anonymous
Katie

Same here, we use it at our business, turn off the router every night and only work 4 days a week. 7 days into the month, we are already at Liberty Pass. It's absolutely insan...

2.3
Product
Exede Internet Service
#1125340
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Exede - Worst internet

#1137494
1.0
Details
Worst internet ever. Can't watch any movies. After 4 days and they will not let me out of my contract.
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Exede steals money

#1095033
1.0
Details
Supposed to disconnect internet. Doesn't happen. Steals $ from me. Spent 4 hours on phone still can't make it happen. Been lied to, hung up on, stolen from, not called back and want me to follow up on a few days.
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Exede - Excede internet

#1085466
1.0
Details
This should not be called a internet service .After 1 or 2 days of refreshing our date its gone 80$$$$ down the dra in a total rip off.
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Exede - Slow as Christmas! I hate this company with a passion!!!

#1068729
I am paying about five times as much for internet service as I did with Time Warner for this *** to have to buffer every 10 seconds. My much, much cheaper service with TW streamed just perfect. This is ***!!!!!! Unfortunately they make you sign a two year contract, therefore I can't just cancel & go with a different company. I will never, ever, ever, ever go with Exede again! !!!!!
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Do NOT sign up for EXEDE!We moved to a rural area and tried them out. We new within 1 day it would not work. But of course, they will not let you cancel. They have you for a 2 year commitment. Well... 8 months in and we have decided to cancel them. We were not getting...
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1.0
Product
Exede Internet Service
I didn't like
  • No cancellation period
#1116204
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I have been with Exede for 6 month called after first month to complain because if a cloud was in the sky I couldnt get on and forget if raining. Was told by rude customer service they would charge me $90 for tech to come out that the problem was because of my...
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Product
Exede Internet Service
#1108937
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Exede treats me like the worst customer they've ever had, but in fact I was with them when they made WILD BLUE Customers sign a 2 year contract, so that's pretty {{Redacted}}! and they won't allow me to chat or call customer service anymore, because...
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Surfacechef
Surfacechef

Don't let them violate the FCC rules fight them, document everything, call them, cost them money, maybe they will value their customers.Email themexecutiveescalationsdonotrepl...

1.3
Product
Exede Internet Service
I liked
  • Company before i signed a 2-yr contract
  • Availiability
I didn't like
  • Exede
  • Exede wildblue viasat
  • Exede wildblue
#1104212
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We have had excede for almost 3 years.This is the ONLY internet available in my area. It takes FOREVER to go from one page to the next. We changed to a new plan of 150GB about 4 or 5 months ago. It was good for about 2 days and has been worse than ever since. We call...
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Surfacechef
Surfacechef

Don't let them violate the FCC rules fight them, document everything, call them, cost them money, maybe they will value their customers.Email themexecutiveescalationsdonotrepl...

Product
Exede Internet Service
#1098475
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After Exede was installed, about six or eight weeks ago, we began having trouble with our AT&T cell phone service. Unbeknownst to us when people tried to call they would get a recording "not accepting calls right now". Calls would also just drop about about four...
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Product
Exede Internet Service
#1093902
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I get 13 gigs of data at a high price and it's gone in 3 days.No unlimited plans. I can play Netflix for about 3 weeks with no issues but the last week of the month this internet just doesn't work. I'm in a windy area so I'm not sure if it's the dish or just the...
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Surfacechef
Surfacechef

Don't let them violate the FCC rules fight them, document everything, call them, cost them money, maybe they will value their customers.Email themexecutiveescalationsdonotrepl...

ExedeBrad
ExedeBrad

Hello.My name is Brad and I'm part of Exede's corporate team. Please send an email to exedelistens@viasat.com with your account information so we can review your data usage an...

1.9
Product
Exede Internet Service
#1084194
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They bundled me with Exede and never ever explained to me that they are a satellite internet. I signed up for this service in November 2016 and have contacted them every month to complain about the poor service, the running out of data (without evening using any real...
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Surfacechef
Surfacechef

Don't let them violate the FCC rules fight them, document everything, call them, cost them money, maybe they will value their customers.Email themexecutiveescalationsdonotrepl...

Product
Exede Internet Service
#1070670
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