Product: Exede Internet Service Clear all filters (0 of 215 reviews match)
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Ok here how they work. Exceed/viasat/wild blue the same company false represent their services in their new plans. Unlimited 50 gold for instance, up to 50mbps download speed up to 5mbps upload unlimited use with 100gb priority data. When you speak to them they tell...
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2.0
Product
Exede Internet Service
#1353150
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Every time we have a rain shower "light rain" we loose our internet, also when installer put dish up he aimed it at a big tree, I asked him to move it over, for fear of signal loss, but he seemed to know it all, also the signal strength on his I phone app showed only...
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Exede Internet Service
#1306725
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Constant complaining meant nothing to these people only talking me into a new program which was more expensive and preformed good for 30 days (after the term period where you could do something about it) and then had nothing but problems which made me realize I was...
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Exede Internet Service
#1271208
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I just got Exede Internet. I really do wish I had something positive to say. From the beginning... The person that I ordered Exede through recommended Exede to me because of how many people and game consoles I would have connected to the internet, but failed to inform...
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1.0
Product
Exede Internet Service
#1251904
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This service sucks. Do not pay for it. They promise a minuimum1.5 MBPS on their Liberty Pass, but you will get nothing near that. 8 KBPS is the norm, I have screen prints! That's like a 1200 baud modem. Remember those from the '90's? Do not fall into their trap, I am...
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1.0
Product
Exede Internet Service
I didn't like
  • Service
  • Being lied and cheated too
#1237916
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Nothing hung up on me
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ExedeBrad
ExedeBrad

HelloMy name is Brad and I'm a corporate employee with Viasat/Exede's social media team. I'm sorry to see that you're unhappy with the service. I will be more than willing to ...

Product
Exede Internet Service
#1234727
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I CALLED TO FIND OUT IF THEY HAD UNLIMITED SERVICE, SO I WOULD NOT HAVE TO DO A SECOND JOB OF MANAGING DATE USAGE. SHE SAID YES, AND TOLD ME IT WOULD BE $80, (AND IT SNEAKED UP TO CLOSER TO $90) ONE NIGHT, I WONDERED WHY IT WAS BARELY WORKING, SO I CALLED IN. THE...
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ExedeBrad
ExedeBrad

HelloPlease email us at viasatlistens@viasat.com and we'll be able to assist you

1.0
Product
Exede Internet Service
#1234333
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I have Viasat with new modem suppose to have unlimited internet with video speeds optimized for 320. Problem I cannot even browse the internet most nights between 530pm and 11 or 12 am. The Internet just stops. I just saw an ad on TV about how great Viasat Internet is...
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1.0
Product
Exede Internet Service
#1214518
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I have had exede since November!!! I have had to call them once a week since then, getting a run around every time I call, not to mention..... I was told I needed a service tech. Cause my internet would not connect half of the time!!! So I wait a week, and still no...
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Anonymous
William

...and not once did you put your complaint in writing and forward it via Certified Mail return receipt requested to the proper individual or department. Endless calls are as e...

1.0
Trinidad, California
Product
Exede Internet Service
#1210557
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This is the letter I sent to the VP, Customer Service at Exede: I have internet service at my cottage through Exede. Frankly, you weren’t my first choice because of reviews. You were my only choice. This is a rental property which is very high end, so when my renters...
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1.0
Otisville, Michigan
Product
Exede Internet Service
I didn't like
  • Horrible treatment by csr and no repair yet
#1210380
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