Not resolved
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Customer service
Diversity of Products or Services
Price Affordability
1 comment

I was lied to..I had automatic draft set up to pay my bill..not once bit 2 times they pulled money out early causing a overdraft fee. The customer service was horrible and they were rude so I canceled and then they charged a 298 early cancellation fee.

The fee was supposed to come out the following billing cycle bit they took it the next day. Be careful with these crook's

Product or Service Mentioned: Exede Internet Service.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Sep 25, 2015.
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Hello, I'd like to look into this situation for you to see how I can help. I am part of a small team at Viasat working to resolve customer issues.

Please send your account and contact information to, and I will get on it. Thank you for posting.

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