Exede - Viasat Internet Service Review from Newland, North Carolina
The sales people will outright lie to you in order to make a sale! I knew immediately that the service was horrible buffering and interrupted.
After 10 days my data had neared its limit. I called to complain that I'd been grossly misrepresented about the service. I paid 99.00 installation and 75.00 for first month. I'm not trying to recover that.
I called to disconnect the service at the end of the first month. I returned their equipment. I've since received a bill for 404.08 saying early disconnect fee. I'm disputing that charge.
No way should I have to pay for service that was horrible and I was blatantly lied to about data. I've filed a complaint with the Better Business Bureau.
Bottom line is stay away from Excede / wildblue Internet. Parent company Viasat Inc.
Reason of review: Bad quality.
Location: Newland, North Carolina
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I agree brother they lied to me as well said our internet and phone bundle would be 89.00 a month and took 133.50 a month PLUS phone had to be re booted every 2 hours and still didn't work right, and as far as the inter net HA HA it was down more then it worked but they got 100 plus percent of there money while we got part time poor service CLASS ACTION LAW SUIT bring them out and show EVERYONE WHAT THEY REALLY ARE. I AM A DISABLE VET.
I DIDN'T FIGHT FOR MY COUNTRY TO COME HOME AND HAVE MY MONEY STOLEN BY THESE CROOKS!!! Then be talked down to by some guy barley out of high school.
Hello,
I'd like to look into this situation for you to see how I can help. I am part of a small team at Viasat working to resolve customer issues.
Please send your account information to exedelistens@viasat.com and I will see what I can do. Thank you