I elected to have Exede install wireless internet in my residence. Numerous times my service has been interrupted , slow and has crashed . I have had to call for a technician and they had to replace parts to make internet work again. (Although exede was installed new...Read more
I recently just resumed my service and I wasnt on it long maybe like 45 minutes because of the rain that was causing my internet to go out. I called exede and asked them where my data went because since I resumed my service I wasnt able to use the internet in 2days....Read more
I had the Freedom plan and I called ViaSat to check out new plans. I was told the unlimited plan would be the best for me and I would save 10 bucks a month. Just before I changed plans, I got download speeds around 17 mbps peak time. The salesperson said by changing I...Read more
- Great service at first
I didn't like
- Being lied to by sales reps
Exede - Unhappy
They promised to give me the bronze unlimited for 50 a month. And then tried to charge me 97 months in a row. And so I cancelled. And then was gonna try to charge me 95 service fee. Untill I called him out on that.
Worst internet speed ever. My old dialup landline service was faster. I cant even get html pics to load. No issues with my computer or browser. Literally have to turn on my phonedata to use the intenet. Forget watching movies or downloading. I think they ties a bunch...Read more
Exede - Worst internet
Worst internet ever. Can't watch any movies. After 4 days and they will not let me out of my contract.
I have contacted the company multiple times. Just this week we somehow rang up 12 GB of data in three days while doing nothing by facebook and the odd video link. We do not: stream movies or music. our wifi is password protected. none of our social meda sites auto...Read more
Exede - The worst company ever
stole my money and over drafted my account
I have thought for some time that Exede calculates excessive data use. We started with 10GB plan, up to 18GB Liberty plan. Several months ago, we were out of town and 7.8GB was used between 2-4AM. We thought someone hijacked our router so we replaced it and changed...Read more
this day, nov 2,2017, I spent 4 hours on phone to india, trying to find an English speaker. found one! bought new plan to increase broadband and speed. prior month deducted from new plan, leaving me in gbyte debt! paid for October before I bought new plan, which I paid...Read more
I didn't like
- Hiding behind contract
Do you have something to say about Exede? What happened? What can we help you with?