filters
state:
Show
city:
Show
product:
Show
Spent all morning with customer support, try this try that, try clear the cache, rebooted the modems a few times while they are on the phone. Tech support doesn't seem to know that there is an outage somewhere within their network. (found out from my neighbors who were...
Read more
2.8
I liked
  • Only choice available as we live in rural area
I didn't like
  • Customer service sucks
#1289874
Reply to reviews
I just wrote a long explanation of how I was ripped off when Exede charged me twice. When I tried to submit it, the whole review was gone. I never was able to talk to a live person. Each time I called, the same robot answered. Long story short. I have a new debit card...
Read more
2.7
#1286963
Reply to reviews
Recently someone tried to buy $500 worth of purchases on my debit card, but luckily the purchases were declined. I now have a new card. ViaSat used my old number which no longer exists. They sent me an email telling me to pay the bill or I would no longer have service....
Read more
#1286955
Reply to reviews
You are better of not having internet service than having this form of internet... because you still won't have internet service and get charged an outrageously high cost for it. Go to your library... a free hot spot at the gas station or your local coffee shop... use...
Read more
#1271208
Reply to reviews
How is it I'm responsible for paying for a replacement modem that is overheating? I don't own the equipment, I rent it from them. i have done nothing to cause this problem. I was told I had to change modems when I upgraded my package a few months ago. Since the upgrade...
Read more
1.7
#1270824
Reply to reviews
I have had wildblue viasat & exede voice for about 5 years, constant outages. I how ever learned that they was createing their own fake outages because they charge 90.00 $ every time they have to come out. what happened next is mind blowing,my neighbors...
Read more
1.8
I didn't like
  • Wildblue & viasat & ecede voice createing their own fake outages
#1252085
Reply to reviews
I just got Exede Internet. I really do wish I had something positive to say. From the beginning... The person that I ordered Exede through recommended Exede to me because of how many people and game consoles I would have connected to the internet, but failed to inform...
Read more
1.0
#1251904
Reply to reviews
I had Exede, for over three years, my ex boyfriend wanted all bills in his name, and after he was thrown out, last year i requested since the funds had always been taken out of my account i requested service be placed in my name and they refused, saying leave it and...
Read more
1.1
#1248996
Reply to reviews
This service sucks. Do not pay for it. They promise a minuimum1.5 MBPS on their Liberty Pass, but you will get nothing near that. 8 KBPS is the norm, I have screen prints! That's like a 1200 baud modem. Remember those from the '90's? Do not fall into their trap, I am...
Read more
1.0
I didn't like
  • Service
  • Being lied and cheated too
#1237916
Reply to reviews
Nothing hung up on me
Read more
ExedeBrad
ExedeBrad

HelloMy name is Brad and I'm a corporate employee with Viasat/Exede's social media team. I'm sorry to see that you're unhappy with the service. I will be more than willing to ...

#1234727
Reply to reviews