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I had Exede, for over three years, my ex boyfriend wanted all bills in his name, and after he was thrown out, last year i requested since the funds had always been taken out of my account i requested service be placed in my name and they refused, saying leave it and...
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1.1
#1248996
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I just got Exede Internet. I really do wish I had something positive to say. From the beginning... The person that I ordered Exede through recommended Exede to me because of how many people and game consoles I would have connected to the internet, but failed to inform...
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1.0
#1251904
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I had the SAME exact problem with the person who left the recent comment. We had our Satellite installed on a Monday and by Thursday we were calling customer service asking why our internet was slow and we were told that we had used up our plan..HAH!! They are nothing...
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Anonymous
steven

i had nothing hooked up for a month and they said i used all my Gbs, they are a total rip off

Anonymous
Myst

Exede's "priority data" lasts maybe two days. The "Liberty Pass" is a joke. Speeds are okay in the mornings and cripplingly slow everywhere else, and slow all day on weekends....

1.0
#537865
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How is it I'm responsible for paying for a replacement modem that is overheating? I don't own the equipment, I rent it from them. i have done nothing to cause this problem. I was told I had to change modems when I upgraded my package a few months ago. Since the upgrade...
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1.7
#1270824
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Internet was at unbearable slow speeds only days after our data was reset month after month. Finally a representative sold us on the biggest plan offered in our area. Over the phone we agreed to the new plan and the payment for this new plan was taken out of our...
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AnotherConsumer
AdmiredGoldenLionTamarin

This is a current complaint for VIASAT which is the same as EXEDE

#1234228
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I have had wildblue viasat & exede voice for about 5 years, constant outages. I how ever learned that they was createing their own fake outages because they charge 90.00 $ every time they have to come out. what happened next is mind blowing,my neighbors...
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1.8
I didn't like
  • Wildblue & viasat & ecede voice createing their own fake outages
#1252085
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You are better of not having internet service than having this form of internet... because you still won't have internet service and get charged an outrageously high cost for it. Go to your library... a free hot spot at the gas station or your local coffee shop... use...
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#1271208
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I CALLED TO FIND OUT IF THEY HAD UNLIMITED SERVICE, SO I WOULD NOT HAVE TO DO A SECOND JOB OF MANAGING DATE USAGE. SHE SAID YES, AND TOLD ME IT WOULD BE $80, (AND IT SNEAKED UP TO CLOSER TO $90) ONE NIGHT, I WONDERED WHY IT WAS BARELY WORKING, SO I CALLED IN. THE...
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ExedeBrad
ExedeBrad

HelloPlease email us at viasatlistens@viasat.com and we'll be able to assist you

1.0
#1234333
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This is the letter I sent to the VP, Customer Service at Exede: I have internet service at my cottage through Exede. Frankly, you weren’t my first choice because of reviews. You were my only choice. This is a rental property which is very high end, so when my renters...
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1.0
Otisville, Michigan
I didn't like
  • Horrible treatment by csr and no repair yet
#1210380
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I just wrote a long explanation of how I was ripped off when Exede charged me twice. When I tried to submit it, the whole review was gone. I never was able to talk to a live person. Each time I called, the same robot answered. Long story short. I have a new debit card...
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2.7
#1286963
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