WORST COMPANY I'VE EVER DEALT WITH. DO NOT EVER EVER GET INTERNET WITH THESE CROOKS!
WE NEVER GOT WHAT WE WERE PROMISED. ALWAYS PAID MORE THAN WHAT WE WERE TOLD. ALWAYS HAD SLOWER SPEEDS THAN WE WERE SUPPOSED TO. WERE NEVER TOLD ALL THE DETAILS WHEN SIGNING UP.
THEN CHARGED SEVERAL HUNDRED DOLLARS TO DISCONNECT AND HAD TO UNINSTALL THE *** SATELLITE OURSELVES!!! *** CUSTOMER SERVICE ALL THE WAY AROUND. DID NOT TRY TO HELP AT ALL OR MAKE THINGS BETTER AT ALL. CUSTOMER SERVICE WORKERS ARE ILL INFORMED, RUDE AND NOT HELPFUL AT ALL.
YOU WON'T SIGN A CONTRACT OR GET A COPY OF ANYTHING YET THEY WILL CHARGE YOU AND TELL YOU THAT YOU ARE IN A CONTRACT. IMMORAL, UNETHICAL, TERRIBLE COMPANY.
THE ONLY GOOD REVIEWS ONLINE ABOUT THIS COMPANY ARE ON THEIR WEBSITE. FUNNY.
This reviewer shared experience about "poor customer service, bad quality service, immoral behavior, unethical practices, service not as described, pricing not as described" and wants this business to offer any options to resolve the issue as the author lost $600. rhaws11 is overall dissatisfied with Exede. The most disappointing about exede internet service at Exede was poor speed and very unethical Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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